The Changing Landscape of Competitive Intelligence: Two Critical Issues Investigated
John J. McGonagle and Michael Misner-Elias
Keywords:
competitive intelligence cycle, Key intelligence topics, key intelligence questions, KIT, KIQ, do-it-yourselfers, DIYersAbstract
Competitive intelligence is evolving. Why? It is the evolving needs of businesses and not the method or technology supporting the gathering and analysis of information that force this continuing evolution. Two changes in competitive intelligence are investigated in this paper: 1) the failure of the competitive intelligence system because of reliance on an outdated understanding of the intelligence cycle and the associated concepts of key intelligence topics (KITs) and key intelligence questions (KIQs); and 2) the growth in the production of competitive intelligence by those who actually use it—the do-it-yourselfers, or DIYers.
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